Here’s the bottom line

The hotel exceeded our expectations with its gorgeous and spacious rooms, phenomenal service at the Cocktail Bar, and a stunning Family Room with Sea View. The pool area was cool and inviting, making it a highlight for our family. Dining at various restaurants offered delicious options, especially with kids in tow!

Fine, Fine, Fine

The Family Room with Sea View took my breath away with its gorgeous ocean views! Our space was perfect, with a king bed and even a pull-out sofa for our little one. The terrace hot tub was our favorite spot. We soaked in it multiple times daily while sipping cocktails from the swim-up bar!

Totally recommend 🥰🌊

the service at the restaurant was a bit too rushed. but the swim-up bar had amazing cocktails and the hot tub on our terrace was a wonderful treat. also, the bowling alley was super fun for the family!

The Family Room with Sea View blew us away! Stunning ocean views each morning set a beautiful tone. Our son loved the separate bedroom, and the king bed with the pull-out sofa fit us perfectly. The terrace hot tub? Pure bliss. We enjoyed it every day while sipping cocktails from the swim-up bar. Dining experiences varied. getting reservations felt like a lottery. When we did eat out, some dishes were incredible, especially at the Copal restaurant. The cocktail bar service was phenomenal—Cristian, Francisco, Heber, and Jose made our evenings special. However, the check-in process was rough. Long lines and billing errors wasted an hour of our time. The restaurant reservation system felt flawed too. miss your time, and the buffet awaits. One evening, we missed a slot and had to settle for a less-than-stellar buffet meal. The resort's pool was inviting in appearance, but surprisingly cold, making it less enjoyable for the kids. Finally, the aggressive sales pitch for activities was exhausting. We felt pressured for over two hours—definitely not what we expected during a vacation.

The swim-up bar was a blast, and the terrace hot tub made for the perfect relaxation spot! We enjoyed laser tag and bowling too!

The spacious Family Room with Sea View allowed us to relax comfortably, and the terrace hot tub was a fantastic way to unwind after our daily adventures.

We faced frustrating long lines during the check-in process, which delayed our start to the vacation.

The terrace hot tub was a fantastic way to unwind after our daily adventures, while the restaurant service was rushed.

Great family room with stunning terrace and hot tub. Frustrating slow service at the bar.

The Family Room with Sea View boasted stunning ocean views that really set the tone for a relaxing stay. The spacious layout accommodated a family perfectly, making it easy to unpack and spread out comfortably.

The pool temperature was surprisingly cold, even with outside temps hitting +85, making it less inviting. Check-in and check-out involved frustratingly long lines, with some billing errors that took over an hour to resolve. Dining reservations felt like a game of chance. missing your slot meant getting stuck with the buffet, which was just okay. Lastly, I found the aggressive sales pitch for various packages draining. It took over two hours to sit through it—even if they had some enticing offers.

the ava resort is brand new and the deluxe double room was gorgeous and spacious. the pool area was amazing and the wait staff were friendly and attentive. dining at the restaurants was a treat if you managed to get a reservation, with some really tasty dishes to enjoy.

would recommend